 
Yes it is.
 
No, We don't.
 
All purchases at HaloThemes are covered by our "Money Back Guarantee Policy". If you're not satisfied with your themes and/or add-ons / plugins / extensions, we will try our very best to help you as much as possible.
In case our templates or extensions get any issue that we cannot help, we will refund the full price you paid immediately.
WHY A REFUND MAY NOT BE GIVEN
- You don't want it after you've downloaded it.
- The item did not meet your expectations.
- You simply change your mind.
- You bought an item by mistake
- You do not have sufficient expertise to use the item.
- You ask for goodwill, or
- You can no longer access the item because it has been removed / discontinue (we advise you to download items as soon as you have purchased them to avoid this situation).
- Refund is not applicable on Custom Service (such as custom development works, consulting works and any order services we provide)