In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting Skirting World Ltd terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to Skirting World ltd. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Confidentiality
We abide by the Data Protection Act 1998 and as such, Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Product
The term 'MDF' constitutes 'Medium Density Fibreboard'. All products advertised by the company are described as being three or four metres in length and will be supplied at a length of 3050mm or 4200mm. Products sold are intended for use as described and we do not accept any liability for any other attempted use.
Payment
Payment is to be made via one of our online payment methods. Methods of payment available currently include PayPal, Credit Card and Debit Card. Orders paid for via the the e-Cheque facility of PayPal will not be dispatched until the funds have successfully cleared in the Company's PayPal account. By making payment via PayPal, you agree not to perform any Credit Card chargebacks, Visa Debit Card chargebacks or PayPal Resolution Centre claims without first consulting us. Should you make any chargeback or PayPal Resolution Centre claim contrary to your statutory rights, we will pursue you via litigation to recover the amount that we have lost plus a reasonable administration fee.
Delivery
We aim for delivery to be made on one of our own vehicles (over 98% of orders are allocated as such). Delivery will be made within 5 working days but however please allow up to 12 working days during busy periods. Proof of delivery images will be taken by the driver upon delivery.
Where we are unable to deliver an order using our own vehicles, a third party courier will be utilised. You will be required to provide the courier with a signature upon delivery. Should you be unable to sign at the time of delivery, the courier will provide you with a card allowing you to re-arrange delivery or collect the product from your local depot. Should you fail to sign for the product, resulting in it being returned to us, you will be liable to pay a £30 administration fee plus the additional courier costs incurred in re-shipping the product.
All of our delivery methods offer a kerbside delivery. They are not insured to enter properties under any circumstances. We cannot be held responsible for damage to the property caused by the courier.
Should the product arrive visibly damaged, delivery should be refused with the delivery docket being marked as 'damaged'. The parcels should be opened upon receipt to ensure the goods are as you ordered. You should also contact us straight away and inform us of the damage so that we can arrange replacements for you. Damage must be reported within 24 hours of the delivery being made. We cannot be held responsible for any damages reported after this time frame.
Please note: we refer to 'damage' as the product being in completely unusable condition. When fitting our products, they need to be cut and mitred to fit in almost every case. Damage to the very ends of the products will not warrant a replacement / refund if we feel the product is still fit for use. Light marks that will not be visible once fitted / finished will also not warrant a replacement / refund.
We may make partial shipments of your order at our discretion in the event that part of your order is completed early. In the event of a late delivery, we are unable to provide compensation.
We advise you not to book anybody to work with the goods until you have received them. All items are sent on a 24 hour delivery service and it is up to the courier to deliver the items within this time frame. We cannot be held responsible for the courier failing to deliver within the specified time.
Minimum Order Value
Due to increased delivery costs, we can no longer accept any orders under the value of £25 + VAT (£30 including VAT).
Cancellation Policy
Minimum 24 hours notice of cancellation required. Super Fast Delivery orders are excluded from the cancellation policy.
Notification for instance, in person, via email, SMS text message and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £50 charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Agreement for any reason, including the ending of services that are already underway. Should you choose to terminate the sales contract prior to receiving your goods, but after the 24 hour cancellation period, you will be charged a reasonable fee for the work already performed on your order, as well as a reasonable administration fee. Any remaining funds will be refunded to you.
Since our products are custom made to specification, the Distance Selling Regulations do not apply and refunds will only be provided post-delivery for goods that are deemed to be faulty, contrary to the Sale of Goods Act 1979. Should you decide to claim a refund based on the product being faulty, the product must be returned to us within fourteen days of receipt for our inspection, in the same condition and packaging as received by you. We are unable to refund shipping costs in such circumstances. Should the product be deemed to be faulty by us, we will dispatch a replacement product or a refund within 28 days.
In the occurrence of a failed or late delivery on a specified date or time agreed by our telesales team, Skirting World Ltd are not liable for any direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss).
Goods that are ordered incorrectly can be returned but are subject to a 50% restocking fee. The customer may be charged for the collection of the goods and will only be entitled to 50% of the material value. A new order can be placed for the correct goods and we can take the refund amount away from the total value. Our products are custom made to order for every customer. Because the goods are custom made, they have little to no immediate resale value (we do not stock any of our products and do not have the facilities to do so) and are disposed of appropriately once returned to us.
Availability
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website. This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. Unauthorised usage of any such material will result in litigation whereby you agree to be held liable for all resulting legal costs.
Communication
We have an email address to respond to any queries. This, and other contact information, can be found on our Contact link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
The trading address of the company is Skirting World Ltd, Unit 25 Gravelly Industrial Park, Thompson Drive, Birmingham, B24 8HZ.
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General
The laws of England and Wales govern these terms and conditions. By accessing this website and buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.